Hello! I am Yuliya
Technical Support Specialist
Technical Support Specialist
Collaborative Technical Customer Support Specialist in web development and browser-based developer tools. Eager to deliver outstanding customer experience and to help people. Enthusiastic, respectful professional interested in customer-facing products and collaborating with cross-departmental teams.In reviewing my resume, you will note that I have almost 2 years of experience in technical support working remotely at an international digital advertising company - Clickio.
At Clickio, I collaborated with our sales, policy, support, and engineering teams to optimize script implementations, maximize publisher revenues and resolve technical issues. Beyond my direct technical support experience, I worked in the hospitality industry for over ten years; I am confident in my people skills and my ability to solve problems through empathy, patience, teamwork, and dedication to my tools.
Dec 2017 - Apr 2019
London, UK; Remote/Contract
Mar 2016 - Sep 2017
Orlando, FL & Chicago, IL USA
Jan 2014 - Feb 2016
Novosibirsk, Russia
Jan 2013 - Jan 2014
Irkutsk, Russia
Jan 2012 - Dec 2012
Moscow, Russia
Jul 2007 - Dec 2011
Novosibirsk, Russia
